Punishing because we are embarrassed, shamed, feel disrespected iii. Winning saving face, being right, getting angry, cutting off discussion ii. We need to recognize our own tactics and tendencies: i. Chapter 3 Start with the Heart How to stay focused on what you really want a.Ĥ Always begin with ME I am the only person I can effectively change with any true success. crucial Conversations Summary and Workbook, copyright 2018 Permissions: of 13. So fill up the Pool of Meaning, even if only one person will ultimately decide. The larger we can make the pool, even if it is an agreement to disagree, the smarter the decisions, the more buy-in from participants. crucial conversations have less shared meanings. Definition: Pool of Meaning there is always a pool of meaning in conversation, a shared understanding of information. People openly and honestly expressing their opinions, sharing their feelings, articulating theories, even when they are unpopular or controversial. Your Turn: Think of a conversation where you feel like you only have two choices: to speak up and face big consequences or be silent and suffer other consequences: b.ģ What is at the core of mastering crucial conversations, and ending the Fool's choice? The free flow of relevant information i. Definition: Fool's Choice when I feel I only have two choices, speak up and suffer dire consequences (firing, end relationships, political repercussions, deep embarrassment) or stay silent and tolerate the intolerable. Chapter 2 Mastering crucial Conversations the Power of Dialogue a. Because of this, we learn these skills, teach it to others, and find health.Ģ Your turn Jot some notes down on three specific crucial conversations: Conversation 1: One that you had that went badly/not like you wanted it to in church: Conversation 2: One that you had that went badly/not like you wanted in a personal relationship: Conversation 3: One that you NEED to have to help the health of a relationship or church issue: crucial Conversations Summary and Workbook, copyright 2018 Permissions: of 13. The key skill of effective leaders and successful relationships is the capacity to address emotionally and politically risky issues. crucial Conversations are at the heart of almost all chronic problems in our organizations, teams, and relationships. Our body is hard wired for flight or fight these conversations trigger this stance c. Why is it so hard to do these conversations well? i. Chapter 1: What Is a crucial Conversation and Who Cares? a. crucial Conversations Summary and Workbook Questions 1. Definition: Fool’s Choice – …ġ A Summary and Workbook crucial Conversations Summary and Workbook, copyright 2018 Permissions: of 13. Chapter 2 – Mastering Crucial Conversations – the Power of Dialogue a. Because of this, we learn these skills, teach it to others, and find health.Ĭrucial Conversations Summary and Workbook, copyright 2018 Permissions: Page. Example: quiz answers Search A Summary and Workbook - Ī Summary and Workbook crucial Conversations Summary and Workbook, copyright 2018 Permissions: of 13.
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